Welcome to the support area for Datagena.
For all technical support queries please email
Purchasing and Licensing Queries
If you cannot find an answer to your query then email support is
Please send all queries to
1. I am having trouble placing my order. Who do
Our transactions are handled by RegNow.
Go to the RegNow customer service site at
2. I've lost my registration key details.
This information can be retrieved at RegNow's order lookup page:
3. How many licenses do I need to
A single licensed copy of each product can
be installed on 1 PC. If you wish to install a product on more than 1 PC then please purchase multiple licenses.
Discounts are available for multiple purchases.
4 What are the contact details for the
Our orders are processed by RegNow, an ecommerce provider:
P.O. Box 1816
Issaquah, WA 98027
Phone: 1-877-353-7297 (US), +1 952 646-5331 (International)
Fax: 1-800-442-3172 (US), +1 952-646-5604 (International)